This accessibility statement applies to the Stop Loan Sharks Wales website.
This website is run by Cardiff Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings,
- zoom in up to 400% without the text spilling off the screen,
- navigate the website using a keyboard or speech recognition software, and
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
Please contact us if you:
- find any problems not listed on this page,
- think we are not meeting accessibility requirements, or
- need information on this website in a different format.
Email: stoploansharkswales@valeofglamorgan.gov.uk
We will consider your request and get back to you as soon as possible.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Cardiff Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
| Accessibility issue | WCAG criteria | Number of issues |
|---|---|---|
| Ensure links explain their purpose | WCAG 2.0 A 2.4.4 | 4 |
| Tag all PDFs | WCAG 2.0 A 1.3.1 | 3 |
| Ensure form controls have labels | WCAG 2.0 A 1.3.1 | 2 |
| Avoid linking to anchors that do not exist | WCAG 2.0 A 2.4.1 | 2 |
| Ensure PDFs specify a default language | WCAG 2.0 A 3.1.1 | 3 |
| Specify headings for every PDF | WCAG 2.0 A 1.3.1 | 3 |
| Identify the purpose of fields programmatically | WCAG 2.1 AA 1.3.5 | 3 |
| Ensure form controls contrast sufficiently with their surroundings | WCAG 2.1 AA 1.4.11 | 5 |
| Avoid using the same link text for different destinations | WCAG 2.0 A 2.4.4 | 10 |
| Add a legend for all fieldsets | WCAG 2.0 A 1.3.1 | 4 |
| Combine adjacent links with the same destination | WCAG 2.0 A 1.1.1 | 8 |
| Ensure headings include text | WCAG 2.0 A 1.3.1 | 1 |
| Add a scope to table headings | WCAG 2.0 A 1.3.1 | 5 |
| Ensure long PDFs use bookmarks to aid navigation | WCAG 2.0 AA 2.4.5 | 1 |
| Specify a title for all frames | WCAG 2.0 A 2.4.1 | 1 |
| Images with empty alternative text must not specify titles | WCAG 2.0 A 1.1.1 | 3 |
What we are doing to improve accessibility
We provide support and training to those who administer the website, to ensure standards are retained when updating the website. We will review the site periodically.
Preparation of this accessibility statement
This statement was prepared on 18/11/2025.
It was last reviewed on 18/11/2025.
This website was last tested on 18/11/2025 by Silktide with additional manual checks performed by our website team.
This statement was last updated on 18/11/2025.